Question 1

What is Simple Earn?

Accepted Answer

Simple Earn is a series of financial products launched by WEX Finance to help users manage idle digital assets and achieve steady appreciation of their assets. Simple Earn offers a variety of investment options with low thresholds and high returns. WEX employs strict risk control systems and leading security measures to fully protect users' assets.

Question 2

What products are included in Simple Earn?

Accepted Answer

Simple Earn comprises Savings, Staking, and Hashrate. Savings includes Flexible, Fixed, and Promotion, while Staking covers Launchpool and PoS Staking. Users can choose the corresponding products for investment based on their risk tolerance and investment preferences.

Question 3

How can I profit with WEX Earn?

Accepted Answer

Users can subscribe to various products under WEX Earn based on their risk tolerance and investment preferences to achieve asset appreciation. The basic process involves: Understanding the Product - Subscribing to the Product - Accruing Interest - Gaining Profits - Redeeming the Principal. Further details can be found on the respective product pages.

Question 4

How can I subscribe to Earn products?

Accepted Answer

To subscribe to Earn products, users need to ensure that their Spot account has sufficient balance in the corresponding coin. Then, on the product details page, users can enter the subscription amount and click Subscribe to complete the purchase. After successful subscription, the subscription amount will be deducted from the user's Spot account and converted into corresponding holding positions in the Earn account, while the fund records can be viewed in the Spot account.

Question 5

How are the Earn profits distributed?

Accepted Answer

The distribution time of profits varies for different Earn products. Some products distribute interest daily, while others distribute interest upon maturity. Please refer to the specific product details page. Once the profits are credited, users can view the credited amount and fund records in their Spot account. If you do not receive your Earn profits in a timely manner, please contact customer service for assistance.

Question 6

How can I redeem Earn products?

Accepted Answer

The redemption rules vary for different Earn products. Some support manual early redemption, while others can only be automatically redeemed upon maturity. Please check the specific product rules. If the product supports early redemption, users can click Redeem under the product positions in the Earn account, enter the redemption amount, and submit it after confirmation. The redemption time varies for different Earn products. Once the redemption is credited, users can view the credited amount and fund records in their Spot account.

Question 7

How can I view Earn product positions, Earn orders and fund records?

Accepted Answer

Users can view all currently held positions of Earn products in the Earn account. By clicking Earn Orders on the Earn account page, users can view historical orders related to product subscriptions, interest distributions, redemptions, etc. Fund records can be viewed in the Spot account with type of Earn selected, users can see all records related to Earn, including subscriptions, interest distributions, and redemptions, etc.

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